Addresses for returning
To what address am I supposed to return the goods?
If you are unsatisfied with an item or the size doesn't suit you correctly, you can return it or exchange it for something else without giving any reason up to a period of 30 days from the delivery date.
Wrap the item in suitable packaging to protect them from damage and send it back to our address of your country together with yout completed Returns form, Exchange form or Complaint form. Please do not send post to us with cash on delivery.
Expand to view the return addresses:
Austria
Packeta eCommerce GmbH93322902Postfach 3
Litschauer Straße 73860 Heidenreichstein
Romania
Coletăria.ro93322902Drumul Osiei 53–55,062395 București,Romania**
Bulgaria
ECONT/PACKETA (COLETARIA.RO)93322902ул. „Тодор Икономов“ бр. 213,7000 g.k. Чародейка – север,Русе,България
France
Packeta International – 96733793322902c/o Asendia GermanyRue Ettore BUGATTIPFC ErsteinZI Ouest – BP 11067119 Erstein Cédex
Ireland
Packeta International – Huxloe Logistics Ltd93322902Unit 3 Henson WayTelford Way Ind Est.Kettering, NN16 8PX
Latvia
Omniva LV (sorting center) – Packeta International93322902Dzirnieku iela 24Mārupe, Mārupes novads, LV-2167Latvia
Estonia
OMNIVA EE (sorting center) – Packeta International93322902Rukki tee 7Lehmja, 75306Harju maakond, Estonia
Spain
Packeta International – Correos Express93322902C/ Banús s/n, nave 5CIM VALLES08130 Santa Perpetua de MogodaBARCELONA (SPAIN)
Portugal
Packeta International – Correos Express93322902C/ Banús s/n, nave 5CIM VALLES08130 Santa Perpetua de MogodaBARCELONA (SPAIN)
Greece
Packeta International933229025th km of National RoadThessaloniki-Athens54628 Kalohori, Thessaloniki
On these address are taken only shipments sent via ACS carriers.
Italy
PACKETA INT./GLS TRIESTE93322902Via Edgardo Morpurgo, 834147 Trieste TS
Returning address for other countries
Authentica Fulfillment
Vuch s.r.o.
Prologis DC2
Syrovice 689
664 67 Syrovice
Czech Republic
