Addresses for returning

To what address am I supposed to return the goods?

If you are unsatisfied with an item or the size doesn't suit you correctly, you can return it or exchange it for something else without giving any reason up to a period of 30 days from the delivery date. 

Wrap the item in suitable packaging to protect them from damage and send it back to our address of your country together with yout completed Returns form, Exchange form or Complaint form.  Please do not send post to us with cash on delivery.

Expand to view the return addresses: 

Austria

Packeta eCommerce GmbH9332290Postfach 3
Litschauer Straße 73860 Heidenre­ichstein

Germany

Packeta.de9332290Schloßplatz 2086 48 Bad Brambach

Romania

Coletăria.ro9332290Drumul Osiei 53–55,062395 București,Romania**

Bulgaria

ECONT/PACKETA (COLETARIA.RO)ID онлайн магазинул. „Тодор Икономов“ бр. 213,7000 g.k. Чародейка – север,Русе,България

France

Packeta International – 9673379332290c/o Asendia GermanyRue Ettore BUGATTIPFC ErsteinZI Ouest – BP 11067119 Erstein Cédex

Ireland 

Packeta International – Huxloe Logistics Ltd9332290Unit 3 Henson WayTelford Way Ind Est.Kettering, NN16 8PX

Latvia 

Omniva LV (sorting center) – Packeta International9332290Dzirnieku iela 24Mārupe, Mārupes novads, LV-2167Latvia

Estonia 

OMNIVA EE (sorting center) – Packeta International9332290Rukki tee 7Lehmja, 75306Harju maakond, Estonia

Spain 

Packeta International – Correos Express9332290C/ Banús s/n, nave 5CIM VALLES08130 Santa Perpetua de MogodaBARCELONA (SPAIN)

Portugal 

Packeta International – Correos Express9332290C/ Banús s/n, nave 5CIM VALLES08130 Santa Perpetua de MogodaBARCELONA (SPAIN)

Greece 

Packeta International93322905th km of National RoadThessaloniki-Athens54628 Kalohori, Thessaloniki

On these address are taken only shipments sent via ACS carriers. 

Italy 

PACKETA INT./GLS TRIESTE9332290Via Edgardo Morpurgo, 834147 Trieste TS

 

Returning address for other countries

Čáslavská 46Chrudim 537 01, Czech Republic

 

 
 
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