🌸 Spring sale up to 50% off 🌸
valid until Tuesday 31 March

Contact

We’re here for you whenever you need us. 🩷 

We like things fast, clear, and without unnecessary transfers.

Written communication allows us to keep everything in one place, giving you the peace of mind that you can come back to our answer at any time. 

Need some advice, want to fine-tune something, or just need a quick nudge in the right direction? Pick the way that suits you best.

ONLINE SUPPORT

Need an answer right now? Our online support is available 24/7 to help you with any questions, at any hour of the day.

 

  • Chatbot at vuch.com

Our Vušík is ready to chat with you. He can help with the most frequent questions. If he’s not sure, he’ll pass the message to us, and we’ll get back to you as soon as we’re available.

 

CUSTOMER SUPPORT

Would you rather discuss it with us? We look forward to your messages and questions every working day from 8:00 AM to 5:00 PM.

 

You can contact us through the following options:

  • E-mail – write to us at info@vuch.com and we will get back to you within 4 hours at the latest.

  • Live chat – we are online and ready to solve your questions right away, with no unnecessary waiting.

  • Messenger – you can also reach out to us via Facebook messages.

 

If you prefer, you can also use our contact form:


 

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BRICK-AND-MORTAR STORES

Visit one of our brick-and-mortar stores.

 

VUCH STORE - PRAHA

Národní 38, Praha 1 - Nové Město 110 00

Mo-Su: 10-20h 

+420 730 149 292 

info@vuch.cz

BILLING INFORMATION

See here to find out which carriers you can order your package through.

 

Vuch s.r.o.

Lukavička 36

538 21  Lukavice

Czech Republic

 

Registration number: 04522150

DIČ: CZ04522150

We are VAT payers

 

Make the payment by transferring the money to our bank account

IBAN: CZ2820100000002800890784  BIC: FIOBCZPPXXX

var.symbol - Order number

 

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